Useful Info

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The voltage used in Taiwan is 110 V., 60 Hz. Most of hotels are equipped with 110 / 220 V sockets.


Drinking Water

Tap water is clean, it is customary drinking boiled water or bottled water for local.


Currency in Taiwan is "New Taiwan Dollars" (NT$).

Notes are NT$1,000, NT$500, NT$200, NT$100, and NT$50.

Coins are NT$50, NT$20, NT$10, NT$5 and NT$1.

Currently the exchange rate is roughly US$1 = NT$30.(November 2017)

Credit cards are popularly accepted in Taiwan.


Cash more than US$5,000 or other equivalent foreign currencies to be declared. It is prohibited to bring fresh fruits, plants, any kind of fresh, frozen, preserved or boiled sea productions.

Free import by persons over 20 years of age of:

1. 200 cigarettes or 25 cigars or 1 pound of tobacco;

2. one bottle (not exceeding 1 liter) of alcoholic liquor;

3. a reasonable quantity of perfume;

4. Goods imported for non-commercial purposes up to a value of TWD 20,000. (persons under 20 years TWD 10,000.-) if passenger is not frequently visiting Taiwan.


Tipping is not customary in Taiwan. Exact fare for Taxi is common practice as well as at restaurant. Some restaurant may include 10% Service charge to the bill. If preferred, US$ 1 for per piece of baggage for porter, US$ 3 per day for tour guide, and US$2 per day for driver.


Local calls cost NT$1 for 2 minutes. Prepaid phone cards and IC cards are available at most of the convenient stores and kiosks.

International calls, dial "002" to access an international call.

Emergency call: 119 – for police, ambulance and fire

Temperature ( Celsius )


Business Hours


Weekdays:8:30~12:30 13:30~17:30


Weekdays 9:00~15:30


Open almost everyday except for the Chinese Lunar New Year.


Convenience Stores

Open daily 24 hours a day (some stores open at 07:00~23:00)


Most open daily Lunch 11:00~14:00 Dinner 17:00~22:00

(afternoon tea at 14:00~17:00)


Weekdays 09:00~18:00

Department Stores

Open almost daily 11:00~21:30/22:00

VAT Refund Guidelines for Foreign Travelers

Eligible Applicants

Foreign travelers who enter the R.O.C. with the following documents and stay for no more than 183 days from the date of Arrival:

Passport of a country other than the R.O.C.

R.O.C. passport without personal ID No. recorded.

Travel documents.

Exit & Entry permit.

Temporary entry permit (Note: only eligible for use in claims made at an international airport or port, not applicable for on-site or designated tax refund service outside of airports or ports).

Requirements for VAT Refund

Foreign travelers, with the entry document, who make purchases of at least NT$2,000 on the same day from the same designated stores with the “Taiwan Tax Refund”-label are eligible to request the “Application Form for VAT Refund.” To claim the refund, they must apply at the port of their departure from the R.O.C. within 90 days following the date of purchase, and they must take the purchased goods out of the country with them.

Where to claim your refund

The Tax Refund Service at Airports/port terminals: Tax Refund Service Counters located at the airport/ seaport.

On-site Small-amount Tax Refunds: Authorized “Taiwan Tax Refund”-labeled stores.

Designated Counter for Tax Refund Service: Designated Counters for Tax Refund Service.

For further details, please visit the E-VAT Refund website.

Procedures of Claiming Tax Refunds

Before your luggage check-in, please take your passport and Tax Refund Claim Form to the E-VAT Refund machine or Tax Refund Service Counter, to prove your foreign identity and check the Tax refundable receipts. The Tax refund system will instruct you if the goods need to be examined by the Customs or not.

If your goods need to go through the Customs, the machine will print out a checklist. Please visit the customs counter with the following documents and the checklist:

The checklist (printed by the E-VAT Refund machine)

“Tax Refund Claim Form.”

Personal documents (passport, travel documents, entry/exit permits or temporary entry permit.

The uniform invoices noted with “tax-refundable goods” or “the last 4 digits of your passport number.”

The goods you purchased.

Please obtain the receipt “Tax Refund Assessment Certificate for Eligible Goods Purchased by Foreign Travelers” printed out by the machine or given by the Service Counter and go to the designated banks or cash counters located at departure airports/ seaports for your tax refund.


E-VAT Refund website

Guidelines for Foreign Passengers Claiming VAT Refund